CNA Publication Jan 2018: How to Interact with Residents Who Have Dementia
It's good for a person with dementia to sit around in silence all day.
Which is the best way to ask a person with dementia to go to the bathroom?
Would you like to go to the bathroom?
Say "Come with me," while taking their hand, and walking towards the bathroom.
Say "Come this way and let me help you go to the bathroom."
It's 10:00 AM and the resident says to you, "It's time to go to bed for the night." What is the best way to respond?
It's only 10:00 in the morning. It's not time to go to bed.
Why do you want to go to bed?
You're tired, lets go lay down for a nap.
It's 10:00 AM, not 10:00 PM.
When talking to a person with dementia, is it better to stand over the or to get down and be at eye level with them?
Get down to eye level with them.
Stand over them.
A person with dementia lives in a world that often makes no sense to them.
Can a sudden change in behavior be related to pain or constipation?
If you notice sudden changes in behavior, what should you do?
Ignore it. It will probably pass.
Make sure the resident is safe and report the behavior to the nurse.
Help them to bed, they probably just need a nap.
When speaking to a resident who has dementia, it is best to: (select all that apply)
Speak in a calm manner
Speak loudly and repeat often if they don't seem to understand
Use physical gestures along with your words to help them understand
Yell from across the room so they can't hit you if they're angry.